Memory loss (amnesia) 


Tips for coping with a poor memory

  • Keep everyday items, such as car keys, in the same place and try to do things in the same order each time.
  • Write information down and keep paper and a pencil near the phone.
  • Keep a diary at home as well as at work to remind you to do daily tasks.
  • Use an alarm to help you remember to do something in the future, such as taking something out of the oven.
  • Repeat back to someone important information you need to remember.

It’s normal to become a bit forgetful as you get older. However, memory loss could be a symptom of something more serious and should be checked by a GP.

Memory loss, also called amnesia, occurs when a person loses the ability to remember events and information they would normally be able to recall. This could be something that happened only seconds or minutes ago, or a memorable event that happened in the past. The memory loss may have started suddenly or may have been getting worse over the last year or so.

Memory loss can be distressing, for the person affected as well as for their family. Relatives may fear the worst and assume it's caused by dementia, but this often isn't the case.

The following information will tell you:

  • what to do if you're worried about memory loss
  • how to tell if it could be caused by dementia
  • the most common causes of memory loss (but don't rely on this to self-diagnose a condition)
  • how to cope with a poor memory

What to do if you're worried about memory loss

If you're worried because you or someone you care for has lost their memory, see your GP. They'll do an initial assessment and ask questions about symptoms, family history and lifestyle. They may also order a blood test.

Memory loss has a wide range of possible causes, depending on the type of memory loss.

Doctors classify memories as either:

  • Immediate memories, such as sounds, which are only stored for a few seconds.
  • Short-term or recent memories, such as telephone numbers, which stay in your memory for 15-20 seconds. The brain can store about seven chunks of short-term information at any time.
  • Long-term or remote memories - more permanent memories, which have been reinforced because you've repeatedly gone over them in your mind.

If your GP thinks that you or your relative needs an assessment for dementia or that there may be another more serious underlying condition, such as brain damage, they'll refer you to a specialist.

Could it be dementia?

If you're reading this because you think your memory problems may be a sign of dementia, rest assured that they probably aren't. A person with dementia will not usually be aware of their memory loss or may deny it.

Your memory loss is likely to be caused by something a lot more common and treatable, such as depression (see below).

You may be worried that someone you care for has dementia. However, bear in mind that around 40% of people aged over 65 have some kind of memory difficulty, and only 15% will develop dementia each year.

If your instincts are correct, their denial or lack of awareness of their memory loss can make it hard to convince them to see a GP. It may help to read this fact sheet that includes information on how to persuade your relative to see a doctor (PDF, 849Kb).

Signs that someone has dementia

As a general guide:

  • Dementia usually occurs in people over the age of 65.
  • Someone with dementia will struggle to remember immediate or recent events, but can still recall events that happened a long time ago. Therefore, if their long-term memory is affected, it probably isn't dementia.
  • The memory loss doesn't happen suddenly but gets gradually worse over time.

Find out more about the symptoms of dementia and read our dementia campaign.

Common causes of memory loss

Generally, GPs find that patients who see them about memory loss are most likely to have:

Their memory loss is due to poor concentration and not noticing things in the first place because of a lack of interest. Sleeping problems make the memory loss worse.

Your GP may suggest trying antidepressant tablets. If their assumption is correct, these should improve the memory problems as the depression lifts.

An elderly person with memory loss is likely to have depression if they also experience changes in behaviour, such as hoarding or being bad tempered.

Other common causes of memory loss are:

  • a head injury, for example after a car accident
  • stroke that cuts off some of the blood supply to the brain and causes brain tissue to die

These will cause sudden memory loss, where you either forget events that happened before the trauma (retrograde amnesia), or you forget everything that happened after the trauma (anterograde amnesia). 

Less common causes of memory loss

Less commonly, memory loss can be caused by:

  • an underactive thyroid, which means your thyroid gland (found in the neck) does not produce enough hormones
  • certain types of medication, such as sedatives and some treatments for Parkinson’s disease
  • long-term alcohol misuse
  • bleeding in the brain, known as subarachnoid haemorrhage
  • vitamin B1 (thiamine) deficiency, for example because of a digestive problem
  • problems with blood flow to part of the brain, which cause sudden episodes of memory loss that a person cannot recall afterwards (known as transient global amnesia) 
  • a stressful or traumatic event that causes someone to block out the memory, leaving them unable to remember important information (known as psychogenic amnesia)
  • a brain tumour

Click on the links above for more information on these conditions.

Page last reviewed: 22/01/2013

Next review due: 22/01/2015


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The 2 comments posted are personal views. Any information they give has not been checked and may not be accurate.

Idontremember said on 22 October 2014

My mother insisted I was at her house yesterday when of course I wasn't.
She has been complaining about feeling exhausted for around the last 18 months her husband died around 22 ago.
She has been withdrawing from socialising for the best part of a year now i.e. Making excuses about being too unwell to go play golf, avoiding her coffee mornings with friends.
Her doctor has diagnosed her with depression but she won't take the pills.
I'm at my wits end what do I do next.

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p3op73 said on 02 September 2013

My memory is terrible. Im not sure if its because i have 3 kids under 3 or because 5 yrs ago i had a head injury. But i forget important things like brushing my kids teeth appointments things that was told to me seconds ago its annoying and it annoys my partner. Im not sure if i should see a gp or not. The last thing i want is tablets for depression or stuff.

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