Earwax - Treatment 

Treating earwax 

In most cases, earwax falls out on its own and there is no need to remove it. However, if earwax is completely blocking your ear canal and causing hearing loss, it may need removing.

Earwax also sometimes needs to be removed to make an impression of the ear canal for a hearing aid mould, or if the earwax is causing the hearing aid to whistle.

Eardrops

Eardrops, available from your pharmacy, can be used to soften and loosen the earwax which may help it to work its way out naturally. Speak to your pharmacist about which eardrops are suitable for you.

Eardrops should only be used when they are at room temperature. Pour a few drops into the affected ear and lie on your side for a few minutes with the affected ear facing upwards.

This will allow the eardrops to soak into the wax and soften it. Repeating this two or three times a day for three to five days will cause the plug to soften. It may then gradually fall out of your ear bit by bit.

Eardrops should not be used if you have a perforated eardrum.

Ear irrigation

Ear irrigation may be recommended if your earwax blockage persists, even after using eardrops. It involves using a pressurised flow of water to remove the build-up of earwax.

An electronic ear irrigator is used, rather than a metal syringe as happened in the past, to avoid damaging the ear. The irrigator has a variable pressure control so that syringing can begin at the minimum pressure.

During the procedure, a controlled flow of water will be squirted into your ear canal to clean out the earwax. The water is a similar temperature to your body.

While irrigating your ear, the healthcare professional treating you may hold your ear at different angles to ensure the water reaches all of your ear canal.

They may also look inside your ear several times using an auriscope (an instrument designed to examine the inside of the ear) to check whether the wax is coming out.

Ear irrigation is a painless procedure, but your ear may feel strange as the water is squirted around your ear canal.

Tell the person who is treating you if you have any:

Symptoms such as these may be the result of an ear infection and will need further investigation.

If ear irrigation is unsuccessful at removing earwax from your ear, your GP may recommend:

  • using eardrops again and returning for another irrigation
  • putting water into your ear before irrigating again after 15 minutes
  • that you be referred to an ear, nose and throat (ENT) specialist to remove the earwax

When ear irrigation is not recommended

Ear irrigation is not suitable for everyone. It should not be used if you have:

  • previously had problems with irrigation, such as pain in your ear or severe vertigo
  • a perforated eardrum, or you have had a perforated eardrum in the last 12 months
  • a discharge of mucus from your ear, which may indicate an undiagnosed perforation
  • had a middle ear infection (otitis media) in the past six weeks 
  • a grommet (a small, hollow tube surgically inserted into your ear if you have a build-up of fluid that causes hearing difficulties – see below)
  • had ear surgery, apart from cases of extruded grommets, within the last 18 months
  • cleft palate (whether repaired or not)
  • a foreign body in your ear
  • a severe external ear infection (acute otitis externa) with pain in the ear canal or pinna (the visible part of your ear)

Ear irrigation is not recommended if you have a grommet. The grommet creates a passage in your middle ear which allows water to enter during syringing.

Grommets come out naturally, and the passage created by the grommet should eventually heal. Once the passage has healed, you can have your ear irrigated.

You should not have ear irrigation if the ear to be treated is your only hearing ear. This is because there is a small chance it could cause permanent hearing loss.

Young children who are un-cooperative, and some people with learning difficulties, may also not be able to have ear irrigation.

Other treatments

If your earwax cannot be removed using eardrops and ear irrigation, or if you are unsuitable for these treatments, alternative options may be considered. These include:

  • microsuction: a noisy and possibly uncomfortable technique that uses gentle suction under a microscope
  • aural toilet: where a specialist uses an instrument called a Jobson Horne probe to manually remove the earwax

Last reviewed: 08/12/2011

Next review due: 08/12/2013

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Comments are personal views. Any information they give has not been checked and may not be accurate.

Strawman51 said on 08 November 2011

I would like to know if I could syringe my ears myself. I have been deaf in my left ear for 10 days now accompanied with hissing like 'white noise' it is driving me mad, and I have to wait another 7 days before I can see the practise nurse.
I am using Otex eardrops which the Dr prescribed me, it worked well before, but this time it just seems to be lying on top of the wax, which I probably pushed down further with my attempts to loosen it.
I am amazed at how debilitating it is, e.g. crossing roads, and knowing where sound is coming from.
I wonder if it would be possible to go to A & E to get it fixed as the Otex doesn't seem to be making any difference.

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thomastank74 said on 21 July 2011

I have had a life long problem with ear wax. From an early age I would regularly get my ears syringed at my local surgery.
This all changed when it was decided to use these water pump based machines. These machines were originaly designed to clean teeth.
The problem with using these machines in the inner ear is that they use a small pump that pushes the water in a way that hits the parts of the inner ear like someone is banging on a drum. This process has left me with hearing problems and a fear of ever having this done again. I am sure if your wax problem is small the pump machines clear it quickly and this problem does not occur but for anyone with a more substantial amount of wax these machines should be avoided as the long term banging sensation created by the pump in the ear is awful.
I now make sure that I get my ears syringed the old fashioned way, with a steady flow of water from an old style metal syringe, during my annual stay in Italy. This is done by a trained specialist and not by a healthcare assistant or other type of semi-admin/healthcare member of staff using a pump based machine no doubt procurred by the means of whichever was the cheapest machine available.
I feel strongly that the use of these pump based machines to irrigate ears should be reviewed.

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pablito25 said on 09 July 2011

It's not true to say that irrigation is no longer available. I had this done yesterday by the practice nurse at my GP's health centre. Such a relief! Maybe you need to try another doctor or check out you local ENT clinic. The proper safe machines are available to buy - Google shows them at around £165. There are also cheap less safe DIY options out there ....

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Bob12345 said on 12 April 2011

I have had problems with excessive earwax for over 20 years. I regularly use olive olive but it continues to build up and have to have both ears irrigated.

That was the case but 2 or 3 years ago my doctor said that irrigation would no longer be done. Walk in centres say the same. I am now constantly asking people to repeat themselves and sometimes my girlfriend thinks I'm ignoring her.

Why is irrigation no longer available?

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Go on a noise diet

It’s never too early, or too late, to look after your hearing. Go on a ‘noise diet’ to protect your ears from damage