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Rights and pledges

Knowing your rights will help you get the best from the NHS. Find out what you can and should expect from the health service

NHS Constitution

The NHS Constitution sets out rights and pledges for patients and the public. Learn your rights, and find out what the NHS is committed to deliver.

NHS Constitution

The right to choose

Everyone who uses the NHS has formal rights to choose how they access and use some services. Find out about these rights and how to exercise them.

Your rights

Complaints

You have a right to complain if you're not satisfied with any aspect of your health or social care. Find out the best way to do this.

Waiting times

For non-urgent conditions, patients can expect to start their treatment within a maximum of 18 weeks from referral. Learn more about waiting times in the NHS.

A guide to waiting times

Same-sex accommodation

The NHS is working to ensure that all hospitals provide same-sex accommodation for all patients. Read about how this is being done.

Carers' rights

If you are looking after someone who is ill or disabled you have certain rights to safeguard your wellbeing. Find out more about how these can help you.